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Shipping & Returns

Shipping

We partner with several courier companies including An Post ExpressPost and Federal Express to offer flexible and low-cost delivery options. The cost of delivery to Ireland, the UK and USA. Shipping costs outside these areas will be quoted during checkout and is based on the destination, weight and dimensions of your order.

Destination Shipping Cost Estimated Delivery*
Ireland 3.95 Euro FREE FOR ORDERS OVER 35.00 EURO! 2-4 Working Days
United Kingdom 9.95 Euro FREE FOR ORDERS OVER 100.00 EURO! 5-7 Working Days
Europe Determined by Weight
Get Estimate at Shopping Cart
5-8 Working Days
United States Determined by Weight
Get Estimate at Shopping Cart
FREE FOR ORDERS OVER 250.00 EURO!
10 Working Days
Rest of World Weight Based
- See Estimate in Shopping Cart
5-15 Working Days

*Working Days: Monday to Friday excluding weekends & Irish bank holidays, Good Friday and unforseen Customs delays.

The moment an order is received we begin to process it and once dispatched we will email you the tracking details. All parcels are insured with track and trace available online.

Shipping charges exclude Customs/Duties which may be liable when exporting goods outside the European Union and are payable upon delivery.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Unfortunately we are unable to exchange/refund personalised items and some items such as earrings due to hygiene and safety reasons.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.